Privacy Policy

1. Introduction Welcome to Radiant Reset. We are deeply committed to protecting your privacy and the security of your personal information. This Privacy Policy outlines how Radiant Reset ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website, engage with our services, or interact with us. By accessing or using our services, you agree to the terms of this Privacy Policy.

​

3. Information We Collect We collect various types of information from and about users of our website and services, including:

• Personal Identification Information: Your name, email address, postal address, phone number, date of birth, and other similar identifiers when you register for an account, enroll in a program, purchase products, or contact us.

• Health Information: Information relevant to your health and wellness journey, including medical history, current health conditions (e.g., PCOS), past and current use of weight loss tools (e.g., GLP-1 medications, bariatric surgery, diet and exercise techniques), weight loss goals, emotional eating patterns, stress triggers, and any information you provide in assessments or during consultations. This may include Protected Health Information (PHI).

• Payment Information: Details required to process payments for our programs and products. This information is typically processed by secure third-party payment processors (e.g., [Insert Payment Processor Names Here, e.g., Stripe, PayPal]), and we do not store sensitive payment card details on our servers.

• Usage and Technical Data: Information about your interaction with our website, such as your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, access times, and unique device identifiers. This data is collected through cookies and similar tracking technologies.

• Information from Partners: We may receive information about you from our medical partners (independent Physician-Owned Entities, compounding pharmacies) as necessary for the provision of medical services and care coordination.

​

4. How We Use Your Information We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services, including online courses, community support, and medical programs.

• Process your transactions and fulfill your orders for programs and products.

• Personalize your experience and deliver content and product offerings relevant to your interests.

• Communicate with you, respond to your inquiries, and provide customer support.

• Send you updates, newsletters, marketing, and promotional materials (you can opt-out at any time).

• Coordinate and facilitate medical services with our independent partner physicians and pharmacies.

• Monitor and analyze usage and trends to improve our website, services, and user experience.

• Detect, prevent, and address technical issues or security incidents.

• Comply with legal obligations and enforce our terms and policies.

• Support our mission, including contributing a portion of sales to support victims of sex trafficking (as outlined in "Our Promise").

​

5. How We Share Your Information We may share your information with third parties under the following circumstances:

• With Your Consent: We may disclose your personal information when you provide us with explicit consent to do so.

• Service Providers: We engage third-party service providers to perform functions on our behalf, such as payment processing, website hosting, data analytics, customer support, marketing, and email delivery. These providers have access to personal information only to perform their specific tasks and are obligated not to disclose or use it for other purposes.

• Medical Partners: For the provision of medical weight management services, we share necessary health and personal information with our independent partner physicians and integrated pharmacies. All patient information and communication via the Asher Med software are secure and fully HIPAA-compliant, ensuring protected health information (PHI) is safely managed.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

• To Protect Rights and Safety: We may disclose information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of our users or others.

​

6. Data Security We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

​

7. Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining data for legal, accounting, or reporting requirements.

​

8. Your Privacy Rights Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request correction of inaccurate or incomplete information.

• Deletion: Request deletion of your personal information, subject to certain exceptions.

• Opt-Out: Opt-out of receiving marketing communications from us.

• Data Portability: Request transfer of your personal data to another party.

• Object: Object to the processing of your personal information in certain circumstances.

​

To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before processing your request.

​

9. Cookies and Tracking Technologies We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

​

10. Third-Party Links Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

​

11. Children's Privacy Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

​

12. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

​

13. Contact Us If you have any questions about this Privacy Policy or our data practices, please contact us at:

info@radiantreset.co or 1-800-488-2916